Case Study: Bargreen Ellingson unifies field service reporting with Praxedo

Bargreen Ellingson cuts job-site paperwork from 30 minutes to 5–10 with Praxedo

Bargreen Ellingson, a restaurant supply company with a chemical division, faced a significant challenge with its previous field service platform. The system generated over 20 separate reports for a single site visit where multiple machines were serviced, creating confusion for customers and overwhelming internal teams. This inefficient process negatively impacted team morale and made it difficult to manage performance metrics. The company needed a new solution, Praxedo's field service software, to unify this complex process.

Praxedo implemented a solution that consolidated all service information into a single Route Service Order (RSO) per visit. This provided customers and the internal sales team with one comprehensive report. The implementation resulted in substantial time savings for technicians, reducing paperwork at job sites from 30 minutes to just 5-10 minutes. Praxedo also improved operational standardization across eight states and provided the sales team with timely information, enhancing overall communication and efficiency.

Bargreen Ellingson