Case Study: Aubin Pélissier improves work order management and ERP integration with Praxedo

Aubin Pélissier found a robust work order management solution that was easy to integrate to their ERP system, thanks to Praxedo

Aubin Pélissier, an HVAC specialist established in 1955 in Trois-Rivières, Quebec, was managing 72 field technicians with paper work orders and an internal ERP system that was becoming too difficult to use for planning and customer requests. The company also faced slow manual double entry, no real-time inventory visibility, and a cumbersome invoicing process.

With Praxedo’s cloud-based field service software and APIs, Aubin Pélissier connected work order management, payroll, inventory tracking, and geolocation with its existing ERP system, Ogasys. The company said this eliminated double entry, reduced errors, improved data reliability, and helped dispatchers and technicians work more efficiently, respond to requests quicker, and get paid faster.

Aubin Pélissier

Pascale Berube

Continuous Improvement Coordinator