Case Study: a Middle Eastern proptech platform stabilizes operations and retains its biggest client with Pragmatic Coders

Undisclosed stabilizes its proptech platform and grows 40% with Pragmatic Coders

A proptech platform serving the Middle East faced losing its largest client, a major property management firm, due to regular system outages, missed regulatory audit deadlines, and the departure of its CTO. The engineering team had no processes, documentation, or automated tests, leading to critical instability. Pragmatic Coders was brought in via a referral to conduct a rescue engagement.

Pragmatic Coders stabilized the platform within months, eliminating full outages and getting financial audits back on schedule. They overhauled engineering processes, introduced standards, and eventually helped establish a permanent head of engineering role. As a result, the proptech company retained its biggest client, avoided penalties, and grew the business by roughly 40% in units managed.

Undisclosed