Case Study: West Ada School District improves asset management with Praecipio and Atlassian Assets

West Ada School District Takes Data-Driven Approach to Asset Management

West Ada School District, an education institution in Idaho, struggled with an inefficient asset management system. They used Smartsheets to track resources, which was cumbersome and led to manual data entry and an inability to manage the lifecycle of thousands of student laptops. They sought a better solution and enlisted Praecipio to help them implement Atlassian's Assets feature within their existing Jira Service Management platform.

Praecipio configured Assets to centralize support ticketing, standardize processes, and automate workflows. This created a unified data ecosystem, eliminated manual spreadsheet management, and provided accurate data for decision-making. The solution improved the asset lifecycle, saved the district thousands of dollars in lost equipment, and enhanced the experience for parents and students. As a result of Praecipio's work, West Ada plans to expand these service management practices to other areas of the organization.

West Ada School District