Case Study: The Metropolitan Museum of Art achieves faster conservation tracking and real-time reporting with Praecipio's custom Jira Software

The Metropolitan Museum of Art Implements Custom Jira Software

The Metropolitan Museum of Art's Objects Conservation Department faced significant challenges tracking its work on priceless artifacts through disparate, manual systems like email and spreadsheets. This process was prone to error and made reporting on resource time and object location exceptionally difficult. The museum engaged vendor Praecipio to implement a custom-configured Jira Software solution to centralize tracking and reporting.

Praecipio implemented and configured Jira Software, integrating it with the nFeed add-on to pull data from the museum's image database and the sumUp add-on for real-time reporting. This provided the department with streamlined processes and critical at-a-glance insights. The results were transformative: over 8,000 objects were translated into more than 3,000 trackable Jira issues, and reporting time was reduced from days to less than an hour, enabling informed resource allocation for future exhibits.

The Metropolitan Museum of Art

Michael Johnson

Sr. Systems Analyst