Case Study: a leading human spaceflight provider improves Atlassian app performance with Praecipio

Leading Human Spaceflight Provider Improves Atlassian App Performance

A leading provider in human spaceflight services and space infrastructure was experiencing significant performance issues with their Atlassian applications, Jira, Confluence, and Bitbucket, which required weekly reboots and caused operational downtime. They partnered with Praecipio to analyze their environment and determine the root cause of the performance degradation.

Praecipio used its proprietary Moneo software to quickly conduct a performance assessment, which identified that a lack of Java tuning was the core issue. They provided the customer with a document of recommendations and best practices. Following the engagement, which received a perfect 10/10 Net Promoter Score, the aerospace company experienced optimal application performance and continued its partnership with Praecipio to implement a full roadmap.