Case Study: a global fortune 10 retailer scales agile development with Jira Data Center from Praecipio

Global Fortune 10 Retailer Implements Jira Data Center

The customer, a global Fortune 10 retailer, faced challenges with its software development teams using a variety of disparate issue-tracking tools, which made standardization and reporting burdensome. With 6,000 development users, they required a unified solution to streamline workflows and increase productivity. The retailer engaged vendor Praecipio to implement and configure Jira Data Center.

Praecipio worked with the client's stakeholders to implement a tailored Jira Data Center instance, consolidating workflows into just two comprehensive models and creating three project scheme sets for easier project creation. The results were immediate, with developers adopting the tool even before the full rollout was complete. The solution provided by Praecipio led to increased reporting capabilities, greater productivity, and a faster time to market for the retailer's releases.