Case Study: a large electric SUV manufacturer improves Jira user experience and automation with Praecipio

Electric SUV Manufacturer Implements Custom Software Solution to Improve User Experience in Jira

The customer, a large electric SUV manufacturer, faced challenges in managing complex vehicle testing data within Jira. Their engineering team struggled with a cumbersome, manual process for updating vehicle attributes stored in a secure internal database. The native Jira interface was not intuitive and lacked the necessary multi-level dropdown functionality and JQL search capabilities for their specific needs. Unable to find a suitable off-the-shelf solution in the Atlassian Marketplace, they partnered with Praecipio for a custom software development project.

Praecipio developed a custom cloud app using Atlassian's Forge platform to extend Jira's capabilities. The solution provided a multi-level cascading select field, automated data import via CSV to eliminate manual updates, and enabled advanced search using standard JQL. Praecipio's app also established a CI/CD-like pipeline for releasing software, streamlining the testing process for physical hardware. This custom solution delivered the exact, seamless user experience the engineering team required, freeing them to focus on high-priority tasks like testing and ensuring vehicle safety.