Praecipio
57 Case Studies
A Praecipio Case Study
A leading aerospace company, a long-time user of the Atlassian Platform, was facing challenges supporting its growing user base on an outdated Server infrastructure. Running multiple applications on a single server and being years behind on upgrades negatively impacted system performance. The customer lacked the internal resources to address these issues and partnered with vendor Praecipio for assistance.
Praecipio migrated the customer's instance to the Data Center edition of Jira, Confluence, and Bitbucket to improve scalability, reliability, and performance. The vendor also rebuilt their Jira Service Management service desk for greater efficiency. Praecipio continues to provide ongoing support and maintenance through its Modern Service Management offering, which has freed up the customer's internal resources to focus on their most important work.
Leading Aerospace Company