Case Study: an online travel agency achieves a successful Atlassian Cloud migration with Praecipio

a global travel tech company migrates 16,000 users to Atlassian Cloud with Praecipio

The online travel agency faced the immense challenge of migrating its extensive Atlassian Data Center environment, which supported 16,000 users and 6TB of data, to Atlassian Cloud. With zero tolerance for downtime due to its 24/7 global operations, the company needed to move thousands of projects and critical integrations without disrupting customer bookings or violating complex data residency and compliance laws. They engaged Praecipio for its expertise in cloud migrations to navigate these high-stakes complexities.

Praecipio executed a meticulously planned "big bang" migration, moving over a decade's worth of data within a 48-hour window. The solution included pre-migration optimization, such as consolidating projects and rebuilding automations, and was supported by rigorous testing and 24/7 hypercare. The results for the online travel agency were significant, including a 52% reduction in Jira projects, substantial cost savings from license optimization, enhanced performance, and lower infrastructure overhead. Praecipio's partnership ensured a seamless transition that strengthened the company's security, compliance, and business resilience.