Case Study: a Fortune 200 utility company cuts cyber vulnerability response time in half with Praecipio and Jira Service Management

a Fortune 200 Utility Company cuts cyber vulnerability response time by 50% with Praecipio

A major utility company faced the challenge of managing cybersecurity vulnerabilities across numerous disparate systems. To comply with strict regulations and protect against attacks, their team was struggling to efficiently collect, quantify, and track remediation efforts from seven different information sources. They turned to their long-time partner, Praecipio, for a solution.

Praecipio implemented a customized Jira Service Management (JSM) solution to consolidate all device information into a single source of truth. This streamlined process cut the company's cyber vulnerability response time by 50%, allowing them to assess risks and route remediation work to the correct teams much faster. The solution, built by Praecipio, significantly improved security and mitigated the risk of data breaches.