Case Study: Essex County Council achieves over 90% reduction in testing time with PractiTest

Essex County Council - Customer Case Study

Essex County Council’s QA team was using spreadsheets, Word docs and email for defect tracking and reporting, which left testing fragmented, low‑visibility and often excluded from project communications. Faced with a replacement of their HR and payroll system, they needed a single, easy‑to‑use place to store all test records, link requirements and demonstrate the value of testing to stakeholders.

After trialling three tools they chose PractiTest for its usability, linked traceability and clear dashboards. PractiTest consolidated requirements, tests, test sets and issues, supported integration testing, data migration, UAT and BAU work, and integrated with Azure DevOps — enabling the team to complete 93 integrations in a five‑week window, cut testing time by more than 90% and greatly improve visibility, communication and stakeholder confidence.

Essex County Council