Practifi
11 Case Studies
A Practifi Case Study
Concurrent Investment Advisors, an advisor-owned RIA platform, faced operational challenges as it pivoted to a fully independent model. Outdated manual processes and spreadsheet-based workflows were creating bottlenecks in advisor transitions and client onboarding, hindering their ability to scale efficiently across multiple custodians. They turned to vendor Practifi to implement its specialized financial services CRM to overcome these hurdles.
Practifi provided a centralized system that automated workflows and introduced tailored apps for business development and home office operations. This solution streamlined advisor transitions, improved pipeline visibility, and enhanced cross-departmental collaboration. As a result, Concurrent successfully onboarded over 100 new advisors without sacrificing service quality, providing the operational efficiency needed to support its rapid growth toward a goal of $20 billion in assets under management.