Case Study: Johnson Larsen Family Dentistry achieves 90% automatic patient confirmations and 30 extra weekly hygiene hours with PracticeMojo

Johnson Larsen Family Dentistry - Customer Case Study

Johnson Larsen Family Dentistry, a long-established general practice in Gilbert, Arizona, was relying on manual postcards and phone calls to fill its hygiene schedule—two staff members spent 40–80 hours monthly tracking and contacting patients, and the office had no text or email reminder capability. To solve this, the practice implemented the PracticeMojo automated communications system.

PracticeMojo integrated with the office’s Eaglesoft software to send automated emails, texts and postcards and provided prebuilt campaigns and templates; the system was live in a day with minimal training and responsive support. As a result of PracticeMojo, 90% of appointments are confirmed automatically, the practice added two hygienists and 30 hours to the weekly hygiene schedule to meet demand, and annual revenue has grown each year since implementation.

Johnson Larsen Family Dentistry

Gwen

Office Manager