Case Study: John A. Vestal, DDS achieves 75–80% automatic appointment confirmations and 30% fewer no-shows with PracticeMojo

John A. Vestal, DDS - Customer Case Study

John A. Vestal, DDS, a solo general dentist in Cortez, Colorado, struggled to keep a full schedule while his office coordinator, Dee Cornett, juggled appointment follow‑ups, insurance billing, and patient accounts. To reduce manual calls and streamline communications they adopted PracticeMojo’s automated patient communications system.

PracticeMojo set up automated "Save the Date" notices, week‑before confirmations, day‑before reminders (and postcards for patients without email/phone), with quick installation and simple training. As a result, roughly 75–80% of appointments are auto‑confirmed, no‑shows and cancellations fell by 30%, and the office coordinator reclaimed about 20 hours per month for higher‑value work.

John A. Vestal, DDS

Dee Cornett

Office Coordinator