Case Study: Baya Urgent Care & Pharmacy achieves a rapid 5‑month urgent care launch and streamlined operations with Practice Velocity

Baya Urgent Care & Pharmacy - Customer Case Study

Baya Urgent Care & Pharmacy, founded by pharmacists Carl and Joan Allison in Lake City, FL, expanded from a 30-year independent retail pharmacy into urgent care in 2014 and faced the complex challenges of licensing, contracting, credentialing, billing, staffing and clinic setup. As first-time urgent care operators they sought experts to avoid costly mistakes and streamline the startup process.

NMN Urgent Care Consultants and Practice Velocity provided site analysis, business planning, compliance, staffing and equipment guidance plus VelociDoc EMR, practice management, billing and credentialing support, enabling the clinic to open in five months. The partnership delivered accurate financial projections, significant time and cost savings, efficient operations, new employer-health revenue streams, 15–20 daily patient visits within a year and consideration of a second location.

Baya Urgent Care & Pharmacy

Carl Allison

Owner