Case Study: The Paediatric Naturopath reduces payment chasing and scales with Practice Better Payments

The Paediatric Naturopath cuts payment chasing and writes off just 2 invoices with Practice Better

The Paediatric Naturopath, a pediatric healthcare practice, faced significant challenges with manual payment reconciliation and chasing declined payments. This administrative burden consumed valuable time and created a barrier for clients who couldn't afford to pay the full cost of appointments upfront. The practice used Practice Better and its integrated payment solution, Practice Better Payments, to address these issues.

Practice Better implemented integrated bank debits and Buy Now, Pay Later options via Afterpay. This solution automated reconciliation, saving the team nearly two hours of work monthly, and transferred the risk of payment collection to Afterpay. As a result, the practice wrote off only two invoices in an entire year, significantly reduced no-shows, and saved on transaction fees, all while making their services more accessible to clients.

The Paediatric Naturopath