Practical Computer Applications
49 Case Studies
A Practical Computer Applications Case Study
Strategic Reserves, a financial reserve planning software vendor, was struggling with a fragile, fragmented application built from MS Access, Excel, and Word that was slow, error-prone, difficult to install, and unable to support multiple concurrent or remote users. As the business grew, customer support costs and operational complexity increased, while reporting accuracy, security, and licensing controls remained limited. Practical Computer Applications (PCA) was brought in to modernize the system and help the company scale.
Practical Computer Applications (PCA) migrated the solution to a Microsoft .NET Smart Client and SQL Server platform, creating a stable, high-performance Internet database with centralized role-based administration, automated updates, and improved reporting. The new system delivered about 10x faster response times, enabled one-click Internet installation, and reduced support costs by 50%, while improving reliability, customer satisfaction, and Strategic Reserves’ ability to grow its business.
Robert Petrisin
Founder and President