Case Study: Paducah Public Schools achieves 450% increase in family replies with PowerSchool Unified Operations Communication

Raising Family Engagement to New Heights at Paducah Public Schools

Paducah Public Schools in Paducah, KY, serves a diverse student body and faced major challenges after recent disruptions to learning: keeping students connected during remote instruction, communicating critical information to families, and overcoming language barriers to ensure equitable access. District leaders prioritized solutions that would restore engagement and support every student’s college- and career-ready goals.

The district implemented Unified Operations™ Communication (formerly KiNVO by Kinvolved) — two-way, translated emails, calls and SMS (in 80+ languages) — to reach families equitably. Within a year replies rose 450%, family attendance at the annual Title 1 meeting grew 30-fold, messages per student increased 50%, Parent Portal visits and family engagement around learning climbed, and staff could quickly coordinate supports and health protocols.

Paducah Public Schools

Troy Brock

Director of Pupil Personnel