Case Study: Universal Hotel Liquidators achieves better customer responsiveness and fleet visibility with Powerfleet

Universal Hotel Liquidators Boosts Efficiency Through Integrating AT&T Fleet Complete Telematics

Universal Hotel Liquidators, the largest liquidator of quality hotel furniture in the U.S., needed a better way to stay reachable and track its vehicles while running a lean team across a 60,000-square-foot warehouse and multiple pickup and delivery sites. The company wanted to make sure customers could always reach the right person and that staff and drivers could be located quickly, especially as it handled time-sensitive hotel liquidations.

Powerfleet helped Universal Hotel Liquidators with Fleet Complete, a GPS-based fleet tracking and management solution, alongside hosted communications tools to improve access and coordination. With Powerfleet, UHL gained better visibility into truck locations, speed, stops, and driver activity, while improving call routing and responsiveness; the result was faster communication, stronger customer service, and a more efficient operation that helped the business close more deals and better support its high-volume logistics.

Universal Hotel Liquidators

David White

Founder and Chief Executive Officer