Case Study: Electric Moped Rideshare Company achieves rapid telemetry access and fleet visibility with Powerfleet

Electric Moped Rideshare Company - Customer Case Study

Electric Moped Rideshare Company, a Pittsburgh-based mobility business, needed to recover critical telemetry from a newly acquired fleet of electric mopeds after the original custom software was not included in the purchase and cellular service was about to be shut off. With only 30 days to restore visibility and keep the mopeds operable, the company turned to Powerfleet for help accessing device data and integrating it into its fleet management system.

Powerfleet implemented its Open Protocol Standards (OPS) data streaming solution, provided connectivity and device reprogramming, and reverse-engineered raw CAN bus data for delivery via MQTT to the customer’s backend systems. In less than 30 days, Powerfleet enabled real-time access to location, ignition, diagnostics, and 20+ metrics, improving billing accuracy, inventory management, maintenance, and customer service while helping prevent lost revenue from idle mopeds.