Case Study: SONO simplifies operations with PowerEPOS from Triniteq

SONO streamlines operations for 180 diners with PowerEPOS

SONO, a Japanese fine dining restaurant in Brisbane, faced operational inefficiencies due to their outdated, server-based WaiterPOS system. The lack of integration with their new cloud-based booking system led to potential errors in managing reservations and table allocations. To modernize, they partnered with vendor PowerEPOS to implement their cloud-based POS solution.

The solution involved PowerEPOS being customized and seamlessly integrated with SONO's Now Book It booking system. This allowed the restaurant to manage POS and bookings from a single screen, significantly reducing errors like double bookings. The team found the system intuitive, and the integration also simplified gift voucher management, leading to increased sales. The vendor, PowerEPOS, provided dedicated support throughout the successful transition.

SONO