Case Study: Perth Convention and Exhibition Centre improves event operations with PowerEPOS from Triniteq

Perth Convention and Exhibition Centre processes millions in sales with PowerEPOS

The Perth Convention and Exhibition Centre (PCEC) faced significant operational challenges with its outdated Oracle POS system, which was overly complicated and unreliable. The system's rigidity and slow support created bottlenecks for their dynamic event schedule, impacting staff efficiency and customer satisfaction. This led PCEC to partner with Triniteq and adopt their PowerEPOS solution.

Triniteq implemented its cloud-hybrid PowerEPOS system, providing local support and seamless integration. The solution offered an intuitive interface for quick reconfiguration, reliable offline functionality, and real-time reporting. This resulted in uninterrupted transactions, improved decision-making, and substantial cost savings from reusing existing hardware. The vendor's support significantly improved staff satisfaction and enhanced the overall customer experience for PCEC.

Perth Convention and Exhibition Centre (pcec)