Case Study: Hawkers Cuisine & Old Lane Street Eats streamline multi-venue operations with PowerEPOS by PowerEPOS

EATS unifies two venues with PowerEPOS to eliminate missed payments and manual errors

Connie Lee, owner of the neighbouring Hawkers Cuisine and Old Lane Street Eats in Perth's Chinatown, faced operational challenges using a rigid POS system. The inability to seamlessly manage orders and payments across both separate menus led to manual errors, missed payments, and staff inefficiency during peak hours, prompting a search for a more flexible solution from vendor Triniteq.

Triniteq implemented its PowerEPOS system, customized to merge the two restaurant operations into a single, seamless POS. The solution provided clear order routing to the kitchen and a unified payment experience for customers. As a result, Triniteq eliminated manual errors and missed payments, significantly improved operational efficiency, and enhanced customer satisfaction through a streamlined process.

EATS