Case Study: Triangle Orthopaedics Surgery Center achieves streamlined provider credentialing, AAAHC compliance, and $11,250 savings with PowerDMS

Triangle Orthopaedics Surgery Center - Customer Case Study

Triangle Orthopaedics Surgery Center in Raleigh, NC is a two–OR outpatient center with 20 staff and 75 credentialed providers performing about 2,300–2,500 cases a year. When a new administrator arrived, critical policies, contracts, training and credentialing files were scattered across binders, a shared drive, a management-company storage system and HealthStream, making credentialing slow, costly and putting AAAHC accreditation and state licensure at risk.

By consolidating all contracts, policies, forms and credentialing records into PowerDMS, Triangle automated renewal reminders, electronic signatures and audit trails and used the platform’s AAAHC assessment tool to streamline compliance. The change cut credentialing time from 10–12 hours to about 2 hours per month, eliminated the need to outsource, saved roughly $11,250 every two years, and ensured up-to-date policies with verifiable staff acknowledgments.

Triangle Orthopaedics Surgery Center

Chris Washick

Administrator