Case Study: Monroe County Sheriff's Office achieves reduction from 36 to 4 training hours and $87,000 annual savings with PowerDMS

Monroe County Sheriff’s Office - Customer Case Study

Monroe County Sheriff’s Office was spending 36 hours per deputy each year on redundant, lecture‑style retraining (three 12‑hour days) required by multiple accrediting bodies, with repeated paper tests that didn’t ensure comprehension. The approach drained resources — about $150,000 in overtime annually — left no time for hands‑on scenario training, and frustrated leadership and staff.

The office adopted PowerDMS to deliver lecture content online, cutting in‑person retraining to a single four‑hour block devoted to practical, scenario‑based instruction. Online modules with randomized tests ensured secure, individualized assessment; the change saved the county $87,000 a year in overtime, produced 91% trainee satisfaction, and improved real‑world readiness that in some cases helped save officers’ lives.

Monroe County Sheriff’s Office

Penny Phelps

Captain of Special Operations