Case Study: Ships Physio improves client engagement with Power Diary

Ships Physio improves telehealth engagement and stays 100% reliable with Power Diary

The customer, Ships Physio, a UK-based physiotherapy practice, faced challenges with unreliable prior practice management systems that caused lost clinical notes and complexity, which was critical for their work with insurance and legal cases. They turned to the vendor Power Diary (later rebranded Zanda) for a more reliable and integrated practice management system, especially to adopt telehealth capabilities.

The solution from Power Diary provided a comprehensive suite including telehealth, clinical notes, scheduling, and ready-made templates. This enabled Ships Physio to seamlessly become a "visiting and video service," improving client engagement in home programs and ensuring 100% reliable, accessible records. The vendor's system streamlined end-of-month tasks, improved record-keeping quality for reports, and allowed easy data export for backup.

Ships Physio