Case Study: Integra, Inc. improves remote server monitoring and reduces fire drills with Power Admin's PA Server Monitor

Integra Uses PA Server Monitor to Monitor 550+ Remote Customer Servers

Integra, Inc., a pharmaceutical software company, faced the challenge of proactively monitoring its software on over 550 remote customer servers across distinct networks. Their previous, in-house solution was inflexible and required manual configuration, making it difficult to manage the scale of their operations. They needed a cost-effective and customizable remote monitoring solution, which led them to the vendor Power Admin.

Power Admin implemented its PA Server Monitor solution, which used satellite functionality to remotely monitor servers and custom script alerts to track application-specific metrics. This allowed Integra’s team to receive proactive email alerts and resolve issues before customers were affected. The solution from Power Admin significantly reduced operational "fire drills," saved the company money, and improved their ability to support over 500 customer servers efficiently.

Integra, Inc.

Mileen Loeffler

Director of Client Services