Case Study: ZEISS achieves a centralized social intranet and a 75% increase in digital satisfaction with Powell Software

How Zeiss Developed Its Own Social Intranet With Powell Software

ZEISS, the global optics and optoelectronics manufacturer, faced scattered, outdated internal information across non‑integrated platforms and lacked a central entry point for collaboration, networking and digital tools. To centralize the employee experience and improve productivity, ZEISS engaged Powell Software to deploy Powell Intranet (built on Microsoft Office 365) as the new TEAM ZEISS portal.

Powell Software implemented Powell Intranet as TEAM ZEISS, integrating Workday, Microsoft 365 tools, a learning platform and a mobile app to create one source of truth, simplified search, personalized communication and cross‑functional collaboration. The rollout produced measurable impact — increased news clicks/reads and richer content use by editors, and a +75% improvement across key metrics (general digital satisfaction, internal promotion, remote employee attachment, targeted information access and transversal communication).

ZEISS

Charlton Payne

Channel Manager and Internal Communication