Case Study: Silva Homes achieves digital transformation and improved employee engagement with Powell Software

How Silva Homes Launched Its Digital Transformation With Sorce & Powell Intranet

Silva Homes, a UK housing association with 220 employees, needed to replace an outdated in‑house intranet and unify a new Office 365 landscape to improve communication, collaboration and operational efficiency during a company rebrand. To future‑proof the digital workplace and make information accessible on any device, Silva Homes chose Powell Intranet from Powell Software (working with partner SORCE on search customization).

Powell Software’s Powell Intranet was deployed as part of Silva’s ST21 transformation, integrating Office 365, a business blog, performance dashboard and links to new customer portals and asset tools. SORCE enhanced site search, making information quick to find and delivering time and cost savings; employees—including remote staff—now share news and feedback organization‑wide, boosting engagement and efficiency. The program supports Silva’s goal to move 80% of customer‑initiated transactions online for its 7,400 homes by 2021.

Silva Homes

Alan Ward

Chief Executive