Case Study: CrossFirst Bank achieves faster onboarding and 400% faster search with Powell Software

CrossFirst Bank - Customer Case Study

CrossFirst Bank sought to replace its aging intranet to centralize training and communication, improve change management and business/process documentation, and scale onboarding and collaboration after a 400% company size increase. To achieve these goals the bank chose Powell Software’s Powell Intranet as the core digital workplace platform.

Powell Software, working with RSM and CrossFirst’s internal teams, delivered a customizable, templatized Powell Intranet (built in 3–4 months) with SSO, Learning & Development integration, a mobile app and simplified content management; a targeted launch campaign and content governance supported adoption. The results were immediate: over 90% employee use in the first week, total site visits up 146% in the first 90 days, search performance 400% faster, improved onboarding/self-learning and stronger employee connectivity — all delivered via the Powell Intranet.

CrossFirst Bank

Theresa Thomas

Business Analyst