Case Study: Browns Shoes achieves 88% intranet adoption with Powell

Browns Shoes boosts intranet adoption to 88% with Powell

Browns Shoes, a Canadian footwear retailer with over 70 stores, faced a fragmented digital workplace. Their employees relied on multiple systems and email-heavy workflows, leading to communication silos and difficulty finding information. To overcome these challenges, Browns Shoes partnered with Powell Software to implement a modern intranet solution powered by Powell on Microsoft SharePoint.

The solution, branded internally as SoleTrain, consolidated communications into a single, bilingual hub integrated with Microsoft Teams. This provided centralized access to resources and enhanced mobile accessibility. The implementation by Powell Software resulted in an 88% adoption rate, a 30% reduction in time to find documents, and a 45% decrease in IT support tickets related to content access.

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