Case Study: Wine by Lamborghini Boosts Customer Retention with PostPilot

Wine by Lamborghini drives 13x ROAS with PostPilot

Wine by Lamborghini, a luxury winery, faced rising customer acquisition costs on Facebook and the limitations of email marketing. They partnered with PostPilot and their ecommerce retention agency to find a new way to improve customer retention and connect with their high-end audience.

PostPilot implemented a direct mail strategy using their MailMatch feature and Klaviyo integration. This solution included both one-off holiday campaigns and automated flows for welcome messages, abandoned carts, and VIP thank-yous. The results were highly successful, with some PostPilot campaigns generating a return on ad spend as high as 10x.

Wine by Lamborghini