Case Study: YouCanBookMe achieves reliable email delivery and faster troubleshooting with Postmark

YouCanBook.me relies on Postmark to send more than a million emails a month

YouCanBook.me, an online scheduling tool operating since 2008, needed reliable transactional email delivery and better troubleshooting insight as it sends more than a million emails a month. The team had been frustrated with a previous provider whose activity logs were limited (only searchable for two weeks) and couldn’t identify individual message performance, so they switched to Postmark (using features like Delivery, Open Tracking, and Bounce Handling) for clearer delivery visibility and reliability.

Postmark provided a smooth implementation (Customer since 2018) and a detailed, accessible activity log that lets YouCanBook.me’s Customer Success team pinpoint individual emails, diagnose delivery issues, and help customers with confidence. The result is dependable handling of over a million monthly emails, faster, more accurate troubleshooting, and a positive developer experience supported by responsive Postmark contacts.

YouCanBookMe

Kate Reynier

Customer Success Team Lead