Case Study: Eternia Web Solutions achieves reliable transactional email delivery for itself and its clients with Postmark

With Postmark, Eternia powers not only its own emails, but its clients' as well

Eternia Web Solutions, a Tacoma-based full-service digital agency serving nonprofits and real estate clients, faced persistent transactional email problems—missed password resets, unreliable contact-form leads, and delivery issues on high‑traffic WordPress sites. To fix this, they adopted Postmark for transactional email delivery and its features like delivery, open and link tracking, and bounce handling.

Postmark now sends all outbound transactional emails for Eternia and its clients, with dedicated servers available for larger accounts. The implementation delivered consistently reliable delivery of password resets and lead notifications, resolved long‑standing deliverability headaches versus providers like Mailgun and SendGrid, and left clients satisfied—Eternia reports that messages are now reliably delivered and they’ve “never looked back.”

Eternia

Justin Mayfield

Owner