Case Study: Time To Pet achieves reliable customer communications with Postmark

For Time To Pet, Postmark is a reliable email partner for customer communications

Time To Pet provides software for pet sitting and dog walking businesses, where reliable client email is essential for sharing visit updates, photos, and urgent messages. After a previous low-cost email provider suffered a 3-day outage, Time To Pet needed a dependable partner to support millions of monthly communications, and turned to Postmark for email delivery.

Postmark implemented a reliable email infrastructure that now processes about five million emails per month and helps Time To Pet send roughly 100,000 photos each day. The result has been near-zero downtime, easier integrations, faster support resolution through activity tracking, and less time spent troubleshooting—saving the team hours of work and helping them focus on growing the business.

Time To Pet

Mike Grenier

Co-founder