Postmark
32 Case Studies
Case Study: BillQ achieves reliable, on-time bill reminders with Postmark
A Postmark Case Study
BillQ - Customer Case Study
BillQ, a small bill-management product developed in Rochester with Zack Gilbert as lead developer, was struggling with email deliverability—some ISPs (like Hotmail) were blocking reminder messages. In April 2011 they adopted Postmark, using Postmark’s PHP library and its Delivery/Inbound email services to quickly integrate reliable message sending and diagnostics.
Postmark’s easy implementation and activity page gave BillQ immediate delivery visibility and bounce tracking, so the team now knows about problems before customers report them. As a result, Postmark helped BillQ restore reliable reminders, cut down on missed emails and reduce related support issues by surfacing delivery failures proactively.
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BillQ
Zack Gilbert
Lead developer