Case Study: ShipEngine achieves rapid customer onboarding and streamlined carrier integrations with Postman

ShipEngine Drives Business Growth with a Customized Developer Experience on Postman

ShipEngine, a provider of a multi-carrier RESTful shipping API, faced the challenge of helping engineers integrate dozens of legacy carrier APIs and getting new customers productive quickly. To solve this, ShipEngine partnered with Postman and adopted the Postman API Platform—using Postman Collections, environment variables, the Run in Postman button and Run in Postman API, Visualizer, automatic documentation, and the code generator—to create a developer-friendly onboarding and testing experience.

Using Postman, ShipEngine built a guided walkthrough collection with personalized environment setup (so customers import collections and API keys in one click), internal collections for carrier testing, and customized code samples. The result: thousands of developers and QA engineers use the platform monthly, ShipEngine reports exponential growth in API calls, and the company has seen higher trial signups and conversion rates as customers get value from the API faster thanks to Postman.

ShipEngine

Kasey Cantu

Implementation Project Manager