Case Study: Amadeus cuts API resolution time with Postman

Postman shrinks ticket resolution time from 30 minutes to 5 for Amadeus

Amadeus, the travel technology company behind Amadeus for Developers, needed a better way to manage API testing, onboarding, and partner collaboration. Its manual processes for validating APIs, troubleshooting issues, and supporting Swagger-based documentation made time to first call slow and created a cumbersome experience for developers.

Using the Postman API Platform, Amadeus created Postman workspaces and collections, automated testing, simplified authorization, and improved internal and external collaboration. With Postman, ticket resolution time dropped from 30 minutes to 5, time to first call fell from 15 minutes to 3, and onboarding became much faster, helping Amadeus accelerate API development with partners.

Amadeus

Gaël Imperial

Product Manager