Case Study: BigCommerce accelerates API development and onboarding with Postman

BigCommerce uses Postman before a single line of code is written

BigCommerce, a leading SaaS platform powering thousands of merchants and more than 1,000 partners, runs a globally distributed engineering team of 100+ working on 17 mission‑critical endpoints that process over $9 billion in sales. Their challenge was to onboard engineers quickly, validate and debug APIs before UI or production code existed, coordinate complex partner integrations (e.g., eBay and Amazon), and provide non‑developers with safe access to diagnostic data. To meet this need they adopted Postman, using Postman Collections and shared environments for onboarding and collaboration.

Postman Collections, Documentation and code snippets are used across Product, QA and integration teams to explore partner APIs during Agile spikes, surface API deficiencies early, generate multi‑language examples for docs, and let product managers and client success teams query production stores for diagnostics. By standardizing API work in Postman, BigCommerce accelerated API development, simplified onboarding for new and transferring engineers, smoothed partner integrations, and improved troubleshooting and documentation — with Postman embedded in workflows for 100+ engineers and public collections that help external developers get started.

BigCommerce

Nathan Booker

API Product Manager