Case Study: Sound Credit Union achieves $1M+ in annual savings with PortX

Sound Credit Union builds a $1M+ annual savings engine with PortX

Sound Credit Union, a financial institution serving the Pacific Northwest, faced challenges with its account-centric core system from Jack Henry's Symitar. This made it difficult to build a unified view of its members, a problem compounded by a complex data environment from numerous mergers. They needed a modern integration strategy and partnered with PortX to achieve this with a lean engineering team.

PortX implemented a reusable, API-first architecture that abstracted data from the core. This solution powered a Member 360 view and enabled new applications to be deployed in minutes with zero downtime. The results were significant, with annual labor savings growing to over $1 million, five-plus FTEs reclaimed, and integration timelines compressed from months to days. PortX provided the platform that transformed the credit union's technology capabilities.

Sound Credit Union