Case Study: a leading supply chain company improves real-time container visibility with Portcast

Leading Supply Chain Company - Customer Case Study

Portcast worked with a leading supply chain company that was facing significant challenges due to a lack of container visibility. The customer was experiencing poor on-time performance, customer losses, and a major drain on staff productivity, with an average of 40 emails required to track a single container.

Portcast implemented its intelligent container visibility service, which uses machine learning and real-time data to provide dynamic tracking and accurate ETAs. This solution enabled the customer to respond to issues proactively. While specific results for this customer are not detailed, Portcast's data highlights that 48% of ships are over 12 hours late on average, and last-minute delays can cost up to $4000 per container in expedited freight.