Case Study: ZDL Zählerdienstleistungen GmbH saves time and improves route planning with portatour

ZDL Zählerdienstleistungen GmbH - Customer Case Study

ZDL Zählerdienstleistungen GmbH, based in Jameln, needed a better way to manage thousands of annual service orders and route planning for field visits. Before using portatour, operations manager Wolfgang Drawe spent up to nine hours every Sunday manually building routes from Excel lists and maps, and customer visits could be overlooked.

With portatour’s automatic route planner, ZDL now creates complete tour plans in minutes and has streamlined reporting and invoicing as well. portatour helped reduce route-planning effort by one day per week, cut invoicing time to 20 minutes, eliminated forgotten customer visits, and made it possible to train new field reps in less than an hour.

ZDL Zählerdienstleistungen GmbH

Wolfgang Drawe

Operations Manager