Case Study: KS Medizintechnik achieves flexible, efficient sales planning with portatour

KS Medizintechnik - Customer Case Study

KS Medizintechnik, a German medical-technology company founded in 1921 with 45 employees that supports doctors and 10,000 sleep-apnea patients, struggled with inflexible, fixed two-week sales routes that collapsed when appointments changed. Unplanned calls led to time-consuming manual rescheduling, unnecessary detours and missed customer visits, so KS Medizintechnik turned to the portatour route-planner (portatour®) to address this challenge.

portatour implemented a dynamic route-planning solution that calculates daily optimized routes, updates schedules in real time via smartphone and requires no custom development to deploy. As a result, KS Medizintechnik’s field force became more flexible and efficient, can respond immediately to customer requests, adjust call frequencies on the next plan calculation, and avoid manual rescheduling and lost visits—outcomes KS Medizintechnik credits directly to portatour.

KS Medizintechnik

Jörg Heinser

Sales and Marketing Director