Case Study: HD+ achieves up to 50% more time for dealer visits with portatour

HD+ - Customer Case Study

HD+ is a TV entertainment provider that launched its own field service and needed a better way to plan retailer visits than manual scheduling with experience and Excel. Using portatour, HD+ wanted a reliable route-planning tool to keep visit intervals on track across its network of 2,500 dealers in Germany.

portatour implemented automated route planning and territory optimization, grouping dealers by visit priority and factoring in traffic, business hours, and fixed appointments. The result was up to 50% more time for dealer visits, shorter driving times, more balanced workloads across area sales managers, and full visibility into visit intervals, helping HD+ improve customer support and field sales efficiency.

HD+

Raoul Ibler

Head of Commercial