Case Study: RingLogix builds a one-of-a-kind VoIP reseller platform with PortaOne

RingLogix activates live customers in 30 seconds with PortaOne

RingLogix, a Florida-based telecom services company, faced the challenge of the inefficient "swivel chair operations" common to VoIP providers, where managing services like cloud PBX and SIP trunking required juggling multiple disconnected tools. They needed a solid foundation to build a unique, unified reseller platform. To solve this, they turned to the vendor PortaOne, leveraging its PortaSwitch and PortaBilling solutions along with their open API.

PortaOne provided the core infrastructure, including session border control and a real-time billing engine, while its API allowed RingLogix to seamlessly integrate other vendors and build a custom, user-friendly platform called RingOS. The solution enabled RingLogix to rapidly scale its hosted PBX and SIP trunking services, achieving a streamlined process where a new customer can be activated in about thirty seconds. The reliability and expert support from PortaOne were cited as critical components of their success.

RingLogix