Case Study: Snom Technology cuts IP phone feature wait times from 6 months to 4 weeks with PortaOne Add-on Mart

How to supply a new phone to your customer within weeks instead of months

The customer, Snom Technology, a global leader in VoIP telephones, faced a significant challenge with their new IP phone models. Their communication service provider (CSP) customers had to wait as long as six months to provision and offer new Snom phones to end-users, a delay that hindered market responsiveness. They partnered with vendor PortaOne to find a solution using its Add-on Mart service.

PortaOne's solution involved using its cloud-based Add-on Mart platform to host auto-provisioning modules for Snom phone models. This allowed CSPs to connect via API without needing a full platform update, drastically streamlining deployment. As a result, the vendor PortaOne helped Snom reduce the go-to-market time for new phone functionalities from six months to just four weeks, an 80% decrease in wait time.

Snom Technology