Case Study: RGTN builds P2A SMS solutions with PortaBilling from PortaOne

How RGTN capitalized on the flexibility of PortaBilling to build the perfect P2A SMS solution

RGTN, a telecommunications enabler from the Netherlands, faced diminished profits from traditional voice services due to industry price wars. To pivot its business, RGTN sought to launch a new P2A (person-to-app) SMS offering, which required a flexible billing solution to charge for this new service in real-time. They turned to their long-time vendor, PortaOne, and its PortaBilling platform to meet this challenge.

PortaOne provided the open and developer-friendly PortaBilling platform, which RGTN integrated with its new SMS gateway. This solution enabled RGTN to authorize every message and bill its customers correctly. As a result, RGTN successfully tested high-volume SMS traffic, reaching 80% of global destinations, and attracted customers handling millions of messages monthly. PortaOne's technology helped reposition RGTN as a value-added network enabler, moving them beyond price competition and reducing customer churn.

RGTN

Katrin Oskomić

RGTN