Case Study: Electronic Communications Network improves data sync reliability with PortaOne Workflows

How PortaOne Workflows helped ECN increase reliability and achieve better data integrity

Electronic Communications Network (ECN), a South African communications provider, faced a challenge maintaining its legacy .NET middleware that synchronized data between its SAP ERP and PortaBilling system from vendor PortaOne. The old solution was difficult to maintain, required extensive manual data entry, and could not keep pace with the business's needs, especially when an SAP upgrade necessitated a new API.

PortaOne implemented its PortaOne Workflows solution, a low-code integration platform powered by Boomi. The new system was deployed in two months, which was significantly faster than the traditional 4-6 month timeline. The solution provided near-zero maintenance, high reliability with auto-recovery from errors, and allowed ECN's in-house staff to easily manage data flows. This resulted in a major reduction in manual work and associated costs for the customer.

Electronic Communications Network