PortaOne
65 Case Studies
A PortaOne Case Study
CNSI, a French telecom wholesaler, faced significant challenges with its outdated VoIP infrastructure in 2009. The previous platform was unscalable, unreliable, and lacked the capability for direct reseller access, which hindered the company's growth. To support its future expansion, CNSI selected PortaOne and implemented its PortaSwitch platform, a convergent softswitch and billing management solution.
PortaOne's PortaSwitch provided CNSI with a highly reliable and scalable platform. The key benefit was the self-provisioning capability, which allowed CNSI's resellers to autonomously configure their own services. This transformation led to a "skyrocketing" of their B2B business branch. The solution also drastically reduced technical issues and support tickets, allowing CNSI to reallocate staff to sales training and focus on business growth, confident in PortaOne's robust infrastructure.